Senior Citizen Digital Campaign
The introduction of the Bank of India Integrated Pensioners' Portal is a major step forward for the Department of Pension & Pensioners’ Welfare (DOPPW) in improving the welfare of pensioners.
Shri V Shrinivas, Secretary (P&PW), emphasized the need of merging all pension disbursing banks' pension portals into the DOPPW Integrated Pensioners' Portal during a ceremony on April 26, 2024. The goal of this integration is to guarantee pensioners' comfort and expedite procedures.
Secretary Shrinivas emphasized the Department's numerous efforts to provide retirees with digital empowerment, such as the Bhavishya Portal and the introduction of Digital Life Certificates.
Through end-to-end digitization made possible by the Bhavishya platform, pension processing and payment have been transformed. The entire procedure is now smooth and transparent, starting with pensioners entering their paperwork online and ending with the Pension Payment Order (PPO) being issued in electronic format and stored in Digilocker.
Portal BHAVISHYA features:
- Pensioners can monitor the sanction and payment process of their pension online with "BHAVISHYA," which ensures transparency and removes delays.
- Pensioners can use the system to get their personal and service information and complete online forms for processing their pension.
- With SMS and email notifications, the real-time updates function informs retiring employees about the status of their pension sanction procedure.
- The system's goal is to make it easier for retiring employees to get Pension Payment Orders (PPOs) on time, the day of their actual retirement.
- Through the digitization and automation of the pension procedure, 'BHAVISHYA' offers pensioners a hassle-free transition into life after retirement.
The Bhavishya platform has been implemented thus far by 98 Ministries/Departments, comprising 870 Attached Offices and 8,174 Drawing and Disbursing Officers (DDOs).
The Department of Pension & Pensioners' Welfare has been acknowledged for its accomplishment; out of all Central Government e-Governance Service Delivery Portals, it was ranked third for BHAVISHYA in the NeSDA Assessment 2021.
Bhavishya Portal: Advantages
Pensioners will now have an easier time of it since the portal will offer all the necessary services in one location. This implies that individuals can obtain their pension slip and Form 16 in one location, as well as do tasks like switching banks and verifying the validity of their life certificate.
The Bhavishya portal is already integrated with the pension portals of major banks, including SBI, Bank of Baroda, Punjab National Bank, and Canara Bank. Bank of India seniors can now get all of their needs at one location.
Pensioners won't have to go elsewhere for other services because this system will soon include the majority of other institutions that provide pensions.
Another step forward in the DOPPW's mission to use digital technology for the benefit of retirees is the launch of the Bank of India's Integrated retirees' Portal. Transparency, efficiency, and service delivery in pension processing and payment systems are being advanced by the Department through the smooth integration and digitization of procedures.
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